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Privacy Policy – Queenfan.nl
Last updated: June 2026
1. Who we are
Queenfan.nl is responsible for processing your personal data as described in this policy.
Contact: sales@queenfan.nl
2. What data we collect and why
| Data | Purpose | Legal basis |
|---|---|---|
| Name, address, email | Order fulfillment | Contract performance |
| Payment data | Processing payment | Contract performance |
| Browsing/click behavior | Website improvement | Legitimate interest |
| Email address | Marketing newsletters | Consent (opt-in only) |
| IP address, cookies | Analytics, security | Consent / Legitimate interest |
We do not collect sensitive personal data (health, race, religion, etc.).
3. Cookies
We use cookies for analytics and functionality. On your first visit, you are presented with a cookie consent banner. You can withdraw consent or adjust preferences at any time via the cookie settings link in our footer.
Types of cookies we use:
- Functional – required for the website to work (no consent needed)
- Analytical – anonymous usage statistics (consent required)
- Marketing – personalized ads or retargeting (consent required)
4. Marketing emails
We only send promotional emails if you have explicitly opted in. Every email contains an unsubscribe link. Withdrawing consent does not affect prior processing.
5. Data sharing
We do not sell your personal data. We only share data with:
- Payment processors (e.g., iDEAL, PayPal) — to complete transactions
- Shipping partners — to deliver your order
- Hosting/analytics providers — under data processing agreements
All processors are contractually bound to handle your data securely and only for specified purposes.
6. Data retention
- Order data: 7 years (Dutch tax law obligation)
- Marketing preferences: until you unsubscribe
- Analytics data: 26 months maximum
7. Your rights under GDPR
You have the right to:
- Access – request a copy of your data
- Rectification – correct inaccurate data
- Erasure – request deletion ("right to be forgotten")
- Restriction – limit how we use your data
- Portability – receive your data in a portable format
- Object – opt out of direct marketing or legitimate-interest processing
To exercise any right, email: sales@queenfan.nl. We will respond within 30 days.
8. Complaints
If you believe we are not handling your data correctly, you have the right to lodge a complaint with the Dutch supervisory authority:
Autoriteit Persoonsgegevens
www.autoriteitpersoonsgegevens.nl
9. Security
We apply appropriate technical and organizational measures including SSL encryption, access controls, and regular security reviews. In the event of a data breach that poses risk to your rights, we will notify the Autoriteit Persoonsgegevens within 72 hours and inform affected users where required.
10. Changes to this policy
We will notify you of material changes via email or a prominent notice on our website. Minor updates take effect upon publication.